First of all,Please ensure that the receiver address and contact information filled in on the checkout page are accurate. Goods will be shipped out within 1-3 working days by UPS Or DHL. Usually it takes 3-7 working days to most of the country. You will be notified the tracking number once shipped out.

For bulk cargoes, if it is in stock, you can choose to pick it up in Germany Store. If you can't pick up in store, we will negotiate shipping methods, please contact us and inform your import trade port before payment, we will calculate the freight for the order, and then you pay for the shipment.

International buyers are responsible for any and all customs, duties taxes and brokerage fees to be paid to the courier or government. Please contact your local customs office with further inquiries in this issue. We will not be responsible for with respect to any tariffs, duties, or any and all other charges requested or required by destination countries.

We accept 14 days return policy. If you want to return the item, please contact us in 14 days first and make sure the product can be reuse. The buyer has to pay for the go and back delivery cost and the custom fee of each country. Once we received the product and checked, we will make refund for the part in 24 hours.

Follow us on Facebook